Contact Us | Express Group
CONTACT US

Get in Touch

We are at your disposal to answer all your questions and support you in your projects. Feel free to contact us to learn more about our services and solutions.

Send Us a Message

Fill out the form below and our team will contact you as soon as possible.

Our Contact Details

Headquarters - Burkina Faso

11 BP 670 CMS OUAGADOUGOU 11
SECTION .TO, LOT. 07, PARCELLE, 09, SEC. 24
OUAGADOUGOU - BF

+226 74 04 73 73
bf@expressgroupe.com

Our Offices in West Africa

Ghana Flag
Ghana
gh@expressgroupe.com
Ivory Coast Flag
Ivory Coast
ci@expressgroupe.com
Niger Flag
Niger
ne@expressgroupe.com
Guinea Flag
Guinea
gn@expressgroupe.com
Senegal Flag
Senegal
sn@expressgroupe.com
Burkina Faso Flag
Burkina Faso
bf@expressgroupe.com

How Can We Help You?

Sales Department

For any inquiries regarding our services, products, or rates, contact our sales team.

sales@expressgroupe.com

Technical Support

Need technical assistance for our solutions? Our team of experts is here to help you.

support@expressgroupe.com

Partnerships

Interested in a partnership with Express Group? Discover how we can collaborate together.

partners@expressgroupe.com

Frequently Asked Questions

What are the delivery timeframes for your logistics services?

Delivery timeframes vary depending on the destination and type of service. For deliveries in West Africa, our standard timeframes are generally 3 to 7 business days. For more precise information regarding your specific situation, please contact our customer service who will provide you with an estimated timeframe based on your location and needs.

How can I track my order or delivery?

As soon as your order is confirmed, you will receive a tracking number by email. You can use this number to track your delivery on our online platform or contact our customer service directly. We also offer an SMS notification service to keep you informed of the important stages of your delivery.

What types of chemicals do you provide for water treatment?

We provide a wide range of chemicals for water treatment, including coagulants (aluminum sulfate, ferric chloride), flocculants, disinfection agents (chlorine, sodium hypochlorite), pH control agents, corrosion inhibitors, and specific products for industrial and mining water treatment. All our products comply with international quality and safety standards.

Do you offer technical consultation services for mining projects?

Yes, we offer comprehensive technical consultation services for mining projects. Our team of experts, composed of specialized engineers and technicians, can accompany you in various phases of your project: feasibility studies, process optimization, equipment selection, installation and commissioning, staff training, and maintenance. We adapt our services to your specific needs to ensure the success of your project.

How do you ensure the quality of your products and services?

Quality is at the heart of our commitment. We have implemented a rigorous quality control system at each stage of our processes. All our products come from certified suppliers and are subject to strict controls before delivery. Our services are provided by qualified professionals who are regularly trained in the latest techniques and technologies. Additionally, we are certified according to several international quality and safety standards, thus ensuring high standards in all our activities.